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Editorial - Oliver Wyman 1
  Editorial - Oliver Wyman 1



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The Financial Services (FS) industry is one of the fastest growing and most diverse in the world. It is also one of the most important enablers of future economic growth and global economic integration.

In 2007 global FS revenues are a staggering $2.5TN and market value is in excess of $10TN. Moreover by 2020, we expect the industry's revenues to account for around 10% of global GDP – up from about 6% today and equivalent to a tripling of revenue over 15 years.

The companies that provide financial services are extremely diverse. Some are among the largest corporations in the world, e.g. the ‘big 5' UK banks actually have operations in over 80 countries around the world and between them employ over 600,000 people – or about twice the population of Iceland, and 6 of the top 20 companies in the Fortune Global 500 list of largest corporations are banks and insurance companies. The diversity of activity in the industry can be seen from the chart below which summarises the make-up of global FS revenues in 2020.

Consolidation (mergers and acquisitions) of global FS providers is also a continuing trend. Over the coming decades we anticipate cross-border mergers will become more common (in terms of value created) than domestic mergers. Today the 10 largest global insurers already operate in most major economies and are actively expanding into developing economies. Moreover by 2020 we expect the largest 10 global banks to have revenues in excess of $100 billion each, accounting for a quarter of all global FS revenues.

Despite such consolidation there are, and will remain, many small, but innovative and rapidly-growing financial services companies focused on particular products, services or customers. Examples of these include private equity houses, private banks, fund managers, financial advisors, reinsurers, exchanges, and hedge funds. There are also myriad other organisations that provide specialist advice and support within the industry, e.g. technology providers, consultants, marketing and recruitment services, trade associations and trade unions.

The development of financial services will continue to have a momentous impact on future global economic growth, as witnessed by the rate of financial services development in emerging markets. Indeed, it is widely recognised that access to investment capital and availability of reliable banking services and are key determinants of emerging markets' economic growth prospects. Hence we are seeing in these markets a general trend towards liberalisation of formerly closed markets, and a corresponding increase in competition, innovation and customer choice.

In more mature markets, the impact of financial services on growth will centre on the ability of providers to develop solutions to emerging socio-demographic issues such as the funding of retirement and of healthcare. For example, in Europe today there are typically three workers for every retiree but in some countries by the time today's graduates are making pensions decisions this ratio will be closer to one-to-one. What is clear is that as the FS industry grows ever faster and becomes ever more diverse, there are correspondingly diverse and growing opportunities to individuals looking for a challenging career in the industry.
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